Understanding Your Requirements

We like to start with the “end in mind.” We seek to understand your needs and requirements first, so we can offer you the best solution.

Our approach continues through the entire process – beginning with the initial contact, understanding your needs, quoting the best solution, arranging the date to fit your timescale and perfectly completing the work.

Always with the end result in mind the ultimate goal is to make you – the client happy. But, it doesn’t end here; we always follow up on the job to make sure your floor is exactly as you envisioned it.

We want to create lasting relationships with all our customers.


Our strong belief in being the best in the business means that we are constantly developing our expertise and service. This applies to all our staff members and business associates. We only select those who share our culture of customer satisfaction.

Our Connections

Over the years we have developed relationships with many local businesses which we trust and know to be experts in their field, who will treat our customers exactly as we would. We are happy to recommend them to you.

Our Guarantees

We offer every customer our 5 point Guarantee:

  • Always provide a courteous and professional service.
  • Start and finish on time as agreed with the customer.
  • Apply our expertise at all times.
  • To protect your property and leave it clean.
  • Offer a full follow up service should you need it.

Our Affiliations

  • We are affiliates of Ultimate Floor Sanding Company and Pallmann Inc.
    • The benefits of this are:
      • We are trained by Ultimate Floor Sanding company.
      • We are trained in the use of Pallmann Floor protection products.
      • We have the support of Ultimate Floor Sanding company & Pallmann.
  • We are ParketProfi GmbH approved contractors.
    • We are trained by Parketprofi in the use of their products.
  • We are Chemspec, trained and approved in:
    • Wood Floor Cleaning and Maintenance.
  • With all the above we are approved to offer all our clients their product guarantees.
  • We are affiliates of and trained by NuLife Floorcare.
    • We are able to consult with their European Stone Floor Inspector at all times.
  • We are IICRC (Institute of Inspection Cleaning & Restoration Certification) Certified for:
    • Carpet Cleaning
    • Upholstery Cleaning
    • Oriental Rug Cleaning
    • Odour Control
    • Water Damage Restoration
    • Applied Structural Drying
  • We are WoolSafe Approved:
    • Service Providers
    • Fibre Care Specialists
    • Carpet Repairs
    • Carpet Inspectors
  • We are members of National Carpet Cleaning Association (NCCA)
    • As meeting the British and International Standards.
  • We are Chemspec, trained and approved in:
    • Carpet Colour Repair
    • Moth Control