The client found us looking for someone who can do some wood floor restoration at the property he was working in. We provided the quote for that and he also asked if we could do some porcelain cleaning at his home. It was time for deep cleaning with professional industrial rotary machines.
We cleaned his porcelain tiles, which he was very happy with. He asked us to provide a quote for a floor-boards renovation for another property he was working with.
Going Extra Mile
Communication with the clients and keeping them informed is as important to us as the quality of the job. It is one of our business values. It all adds up to a great service experience. Follow-up emails will be sent out to make sure she is completely happy with our work.
Highly recommend! Great job, polite workers and reasonably priced. We had rust on our ceramic tiles and the guys did an amazing job, it looks like it’s all brand new again!
Thank you Johnny, I am happy with the work indeed! Also not only Dean and Tom did a great job but they are also very nice and reliable. A pleasure.
Great service. Quick, clean, no dust! Removed about 10 years of wear on pine boards with dog scratches. Looking great now!
Great & friendly service - collected our old grubby Turkish rug and delivered it brighter & clean 3 weeks later, despite being in the middle of their big move.
I signed up Silver Lining Floor Care to re-varnish the floor in our Function Room, as not only had I heard positive things about the work he had completed but Johnny also gave me an exceptionally good price. Johnny and the team arrived when agreed and got on with the job. It soon became obvious that it was going to be a substantially bigger job than first thought. Jonny and I discussed how we were going to manage this. Johnny and his team agreed to work overnight so as not to impact our day to day operation, showing great flexibility and commitment to complete the job. All the Silver Lining team were hard-working, polite and very tidy. They definitely put the customer first. They completed the job to a high standard and we received great value for money. I have no hesitation in recommending Silver Lining Floor Care to others. Ken Slater Club Manager
Such excellent service! Our floors are back to their former glory after messy dogs and years of use. Thank you to the team for always staying in contact, giving great advice and getting the job done in the allocated time! I couldn't recommend them more highly!
With a nine year old cream carpet on our stairs and landing - tea-stains, spills, marks and general dirt are to be expected with a young family racing up and down it every day! We decided to by-pass calling a random carpet cleaner and bring in Silver Lining Floor Care instead, whose qualifications, machinery and excellent reputation goes before them. Johnny and his friendly team arrived. Carefully considering the carpet type, marks and cleaning agents required they got to work and the result were nothing short of 'OUTSTANDING'. From what we thought was just a carpet clean, resulted in a 9 year old carpet looking fresh, vibrant, soft to walk on and as good as a brand new carpet! I would not hesitate to recommend Silver Lining Floor Care to anyone from residential to commercial - you will not be disappointed... in fact you will be AMAZED!
I own and manage Evolve and Grow Ltd a business consultancy service specialising in small to medium sized businesses and as such see clients at home. This means that my carpets are frequently trodden on and it is obviously important that they are kept clean to provide professional image. I decided to enlist the services of Johnny Czarnota from Silver Lining Floor Care recently, to clean the hall and stair carpet. Johnny arranged to come round to quote for the job very promptly and was equally prompt in booking me in to do the job. I found Silver Lining Floor Care to be extremely knowledgeable about all sorts of areas to do with the carpet industry and they did an excellent job at a reasonable price.
In this day and age good customer service is not always easy to find and we feel it is important that it be recognised. We recently had expensive new carpets fitted. In order to empty the bathroom bin, I have to walk through my bedroom. I managed to drop the bin and contents including tube of hair dye on the new carpet. With an appointment booked for you to sort it out for me, I dropped the lid to some make up, then tried to clean it up with vanish which bleached the carpet all around it. Needless to say you sorted it all out for me, good as new and domestic dispute averted. Your customer service was excellent before, before, during and after the job was done. You responded very quickly to sort the problem out and gave me advice on what to and NOT to do if I have a problem again. I have no hesitation in recommending your services to others. Thank you for your commitment to good customer service. Keep up the good work.
Excellent service. Came round when arranged, agreed on a price and then returned at time stated with our much, much cleaner rug. Also very knowledgeable and helpful. Would have no hesitation in recommending to others.
Punctual. Polite. Knowledgeable. Professionally equipped. Realistic tariff. Wonderful results from a difficult job. Would recommend to everyone. See you again next year, Silver Lining Floor Care
Excellent prompt service to clean carpet and dry it out after a plumbing problem. Johnny even left his blower machine overnight for a couple of nights to dry out the carpet. Good to know there are still reliable people out there.
Excellent job. Very caring. Johnny spent two hours testing everything to give us a quote. Then was here the entire day. Very, very thorough. Will always use him to clean our upholstery and carpets.
Another company I called told me it would not be possible to get rid of a large stain on my carpet, but Jonny came and did a fantastic job so now it is virtually unnoticeable. I am impressed by his knowledge, professionalism and integrity. He even called back to check how it looked!
Fantastic, we didn't think Silver Lining Floor Care would get our carpets anywhere near as clean as they did (cream carpets + 2 kids = carpet hell) we have heavenly cream carpets again! I was worried by the lack of prices on the website but Silver Lining Floor Care is very competitively priced and the whole job came to much less than I thought. In fact I had them clean every room!
Jonny was recommended to me through my friends who had their carpet cleaned. He did mine today! Brilliant job, good price and nice guy to talk to which is a bonus 🙂 He knows what he's doing, comes before he starts the job to give you an estimate and looks at your carpet. 5 star service!
They came out over the Christmas/New Year period to deal with a stain on a brand new rug which they took away and dealt with superbly. They have now cleaned and treated the carpets in the house. Both times the service has been brilliant. Johnny explains what he can do and the price before he starts, is on time, polite and efficient. Would highly recommend Silver Lining Floor Care and will definitely be calling on their services on a regular basis.
Absolutely first class service. Silver Lining Floor Care are efficient, knowledgeable and polite. The work they did here cleaning both carpets and furniture was excellent and I would not hesitate to recommend them unreservedly.
I can vouch for Silver Lining Floor Care and the excellent service provided. Very professional cleaning and excellent service. Of course goes without saying all round knowledge about carpet cleaning.
Silver Lining Floor Care did a fantastic job, very professional and at a very realistic tariff. Johnny was a very informative, polite and pleasant young man and he seemed very trustworthy so we will definitely hire him again in the future and recommend him to everyone we know.
Silver Lining Floor Care did an amazing job! I would not hesitate to recommend them or make use of their services again! Very professional and efficient
Excellent results and made the carpet look fabulous. Friendly, professional, trustworthy – They turned up as agreed at 8am on Saturday morning and I left them to finish off the last bits at 1pm. Will use again and have already recommended to a neighbour.